The RealNetworks Technical Support department operates an extensive Web site at http://service.real.com. The site includes answers to frequently asked questions, a documentation library, and a searchable knowledge base. To receive technical support, or to send us comments on this manual, please fill out the form at the following Web page:
The information you provide in this form will help technical support personnel to give you a prompt response. For general information about RealNetworks technical support, visit this Web page:
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RealNetworks maintains a documentation library at:
Most documents are available as bundled HTML archives that you can download, uncompress, and read through a Web browser. Many documents are also available in PDF format, which is suitable for printing. To read PDF manuals, you need Adobe's Acrobat Reader, which you can download from Adobe's Web site:
The RealSystem Authoring Kit bundles several RealNetworks tools and manuals into one archive that you can download. This gives you one source for the basic tools and information you need to create streaming media clips. The Authoring Kit is available free at:
RealSystem Server, RealSystem Producer, and other tools for creating and serving media are available at the following Web page:
RealNetworks' consumer products, including RealOne Player, are available here:
The RealNetworks Resources page is the main information site for content authors and software developers working with RealSystem products:
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